Nick was an absolute pleasure to work with He is a very knowledgeable and a real asset to your team! Im glad this store is here and the employee's are so nice insightful and helpful! The management team of nick and Greg rocks!
I went in to open a new account and that guy Jamil have the best customer service ever. He helped me understand all the benefits and accessories. As well add my bill.
Furthermore, I would like to say that anyone in Norwich who has AT&T, please go to the one in Uncasville passed Mohegan Sun. I'm going to keep this short and sweet. The customer service provided in this store was appalling that I decided to take it upon myself and went on consumercomplaints.fcc.gov to write a complaint. We got in touch with this woman named Rose M Gonzalez who has above status than Patric Saad and Christina Cherng. Eventually, we got store credit around $400 due to the false information and overcharging that Patric Saad provided to my sister and how Christina continued to bill us the iPad early termination leave contract that we did not know, but Rose picked up on it. Therefore, anyone who wants to get mistreated and given false information to, go ahead and go to the AT&T store in Norwich. Like the employees at Uncasville said, they do not know what they are doing and it's not the first. Overall, we got out money back even though it was in store credit.
Yoooo Erica my home girl. That patty chick don't know what she sayin. Erica gives the best custama the best service she can. She straight up a lit chick. Heeeey
Where do I begin? First I would like to address Elizabeth Moore. Elizabeth you are entitled to your "own" opinion as my sister and I are entitled to "our" opinion. If you read the review she clearly wrote, there was not a name mentioned called "Erica." Let's actually read because the only names that were mentioned were Patric Saad and Christina Cherng.
I have been waiting here for hours to get a simple thing taken care of. They take their sweet time. They dont even ask the customers to be patient while they take another customer. They disreguard the customers in queue. Horrible service. I had a choice i wouldnt even give a star. If you need to go to a att store go somewhere else to get something quick taken of.
P.S. We have proof of pictures, let us know and we shall deliver.
At T is a US Electronics Store based in Norwich, Connecticut. At T is located at 609 W Main St, Norwich, CT 06360, USA.
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