I made an appointment with a particular technician for a pedicure and SNS manicure when I arrived I was informed that she had been called out of town the day before. I was never notified I was told someone else could do it, I agreed. It was the worst pedicure I have ever received. I don't know the technicians name it was the only male there. He cut my nails crooked and I asked him twice to recut he ignored me . He did a horrible job on my cuticles. Finally the polish job was done he got iOS on my skin and left most of it on my skin, also you could see every brush stroke when he was done. I did not bother to stay for my manicure. When I was cashing out I spoke to the owner and explained that I was very disappointed and that it was the worst pedicure I have ever gotten she just looked at me and said someone else could do my manicure I declined paid my bill and left. Do Not Waste Your Money in this salon it is not the first time I have received poor service from them but it was by far the worst ever. I will not give them another chance.
No stars! I can't believe that I made this mistake of going there today. First off she charged me $5 to trim my nails in which I never pay to have done at my normal place. Secondly, Julie did not want to fix a broken nail so I've had to place a bandage on my nail with all of my other nails done. And last of all she had the audacity to not polish my nails correctly for the black gel polish that she's charged an arm and a leg for. This was my first and last time gong there. Very unprofessional.
Vernal is my favorite place for pedis!!! Today I decided to treat myself to a pedicure, which was excellent, but the entire time I was getting my feet done an extremely rude customer argued with Julie and her poor staff about prices and services non stop. This customer had no idea what she wanted, she changed her mind a dozen times, threatened to walk out of the salon (which would've been nice), and even accused vernal of changing their prices when all the prices have been on the board since they have opened!!! Julie and her team remained SO PATIENT and SO KIND to this rude woman and never once gave her any kind of attitude. Julie continued to work with this customer to make sure she got exactly what she wanted and that the price was affordable for her. Needless to say, cheers to Julie and her team for dealing with a negative and mean customer in such a professional way!! Thank you for treating everyone like queens Vernal, even the customers who don't deserve it!
I travel out of state a lot for work, so I'm always trying new salons to keep up with my manicures. I saw this place didn't have that high of ratings, but it was near my hotel so I thought I would give it a go. I asked if they had the latest powder (aka SNS) product for manicures and I was happy to hear they did. I showed up at a typically busy time (~5pm) with no appointment and luckily only had to wait 10-15min. I didn't catch my technician's name, but she was absolutely wonderful. She was very patient, thorough, gentle, and took her time to make my nails look absolutely perfect. I was there for nearly 2 hours because they had to remove my artificial nails and previous powder manicure, but not once did I feel she was rushing or annoyed. After she was done applying the powder and top coat, I got a lovely 5min neck massage and a hotel towel on my hands. Since I was there for so long, I figured I would be spending a lot, but it was only $35 which is what I typically pay elsewhere. Overall, great, friendly, and above average service for a reasonable price. Will definitely be back next time I'm in CT and recommend to all.
Highly unsatisfied! A friend and I went here for the first time when our regular nail salon was temporarily closed. The lady who sat me quickly cleaned and filled my nails, which I had no problem with aside from them being thick. Then a man took over doing my nails who spoke near to no English... I asked him to trim only one nail shorter, but he trimmed the wrong one, then trimmed the correct one. So two nails are much shorter. Not one of my nails is straight either. I also asked him to make them thinner, twice, but he didn't change them at all. He then proceeded to put 4 coats of gel polish on my nails and top coat, all before they were completely dry. I asked for him to just paint the tips of my nails, which he did free hand, then nvr cleaned them up, leaving them uneven and messy looking. Safe to say it was my first and last visit.
Vernal Nails Spa is a US Hair Care Studio based in Norwich, Connecticut. Vernal Nails Spa is located at 201 Salem Turnpike, Norwich, CT 06360, USA.
Please contact with Vernal Nails Spa using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Vernal Nails Spa opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Hair Care Studio in Norwich